Grid Security Operations Specialist
Join the Clean Energy Revolution
Become a Grid Security Operations Specialist at Southern California Edison (SCE) and build a future where we transform the way we think about energy. In this role, you’ll be a member of the Grid Security Operations Center (GSOC) organization responsible for Event & Incident Management of SCE’s vast network.
As a Specialist, your work will help power our planet, reduce carbon emissions, and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
A day in the life - Get ready to think big, work smart and shine bright!
The primary function is providing IT service availability through restoration of normal service operations as quickly and efficiently as possible.
- Minimize adverse impact to the business including our Supervisory Control and Data Acquisition (SCADA) application/infrastructure portfolio
- Escalating incidents to Tier 3 organizations or support teams for further diagnoses
- Communicating with clients – deliver incident progress updates and impending changes and outages
- Preventing disruptions to service through proactive event monitoring and interrogating Grid and IT enterprise systems
- Maintaining an awareness of constant change occurring in the IT network, cybersecurity, infrastructure, and application areas to facilitate the identification, analysis, and resolution of potential problems before they are visible to the client.
- Upholding client satisfaction by meeting established service level agreements
- Partnering with technology owners to develop process and tools to maintain and align with our support model
- Performing operational and provisioning tasks
The essentials
- Three or more years of combined experience supporting enterprise or corporate networks:
- Diagnosing server or network errors, alerts, events, or issues
- Experience with Network Monitoring Systems & Tools
- Experience with Incident, Change & Problem Management processes
- Three years of combined experience with firewalls, intrusion detection/prevention, threat analysis, or vulnerability management
- Experience analyzing threshold events, logs, and network changes
- Experience with Network Access Control tools
- Familiarity in system patching activities to adhere to compliance standards
- Ability to work all shifts including weekends and holidays as needed to support a 24/7 operation.
The preferred
- 5 or more years of experience supporting enterprise or corporate networks
- (CCNA/CCNP) or (CISSP) certifications a plus
- Experience with Security Information and Event Management tools such as Splunk ES
- Experience with network automation tools such as Ansible
- Experience using DevOps or Agile work methodologies.
- Experience with scripting and programming languages (e.g., Python, C++, Java, Powershell, C#, PERL, Node, Express JS).
You should know…
- Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, and hiring process, and more!
- This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
- There are 3 openings for this role
- The positions may be in Alhambra or in Irvine
Testing
- This position requires testing and applicants who are identified to continue through the selection process will be invited to test via email. Please access our Information Guides to reference test(s): Edison Individual Contributor Workstyles (Test 8203). Candidates who have previously passed these assessment(s), in some cases, may not need to retest again for this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.